Comments on: Why You Feel The Need To Overstuff Your Clients http://spidersecret.com/why-you-feel-the-need-to-overstuff-your-clients/ How to Get Clients To Come To You Wed, 03 Mar 2010 21:24:08 -0600 http://wordpress.org/?v=2.8.6 hourly 1 By: Sean D'Souza http://spidersecret.com/why-you-feel-the-need-to-overstuff-your-clients/comment-page-1/#comment-427 Sean D'Souza Thu, 26 Nov 2009 20:15:01 +0000 http://spidersecret.com/why-you-feel-the-need-to-overstuff-your-clients/#comment-427 It's a bit ironical that I'm looking at this post on "Thanksgiving". We don't celebrate it here in NZ (It's strictly US-based) but the 'stuffing' does come to mind. It’s a bit ironical that I’m looking at this post on “Thanksgiving”. We don’t celebrate it here in NZ (It’s strictly US-based) but the ’stuffing’ does come to mind.

]]> By: Eric Klein http://spidersecret.com/why-you-feel-the-need-to-overstuff-your-clients/comment-page-1/#comment-298 Eric Klein Fri, 05 Dec 2008 23:06:54 +0000 http://spidersecret.com/why-you-feel-the-need-to-overstuff-your-clients/#comment-298 And after they've had an a la carte meal - point out the process they can use to select another tasty meal. This gives them an added level of on-going control and the ability to keep consuming without "over eating". If you just help them make their first a la carte meal without revealing the selection/focusing process - they may not continue to consume. And after they’ve had an a la carte meal – point out the process they can use to select another tasty meal. This gives them an added level of on-going control and the ability to keep consuming without “over eating”.

If you just help them make their first a la carte meal without revealing the selection/focusing process – they may not continue to consume.

]]> By: Jaroslav Polakovič http://spidersecret.com/why-you-feel-the-need-to-overstuff-your-clients/comment-page-1/#comment-297 Jaroslav Polakovič Sun, 30 Nov 2008 20:25:10 +0000 http://spidersecret.com/why-you-feel-the-need-to-overstuff-your-clients/#comment-297 Yeah, of course. They usually know the 'buffet' well before they engage me in person, so that's one less thing I have to cope with. Inspiring article, helped me to organize my thoughts. Yeah, of course. They usually know the ‘buffet’ well before they engage me in person, so that’s one less thing I have to cope with.

Inspiring article, helped me to organize my thoughts.

]]> By: Sean D'Souza http://spidersecret.com/why-you-feel-the-need-to-overstuff-your-clients/comment-page-1/#comment-296 Sean D'Souza Sun, 30 Nov 2008 20:17:59 +0000 http://spidersecret.com/why-you-feel-the-need-to-overstuff-your-clients/#comment-296 You still need to show them the 'buffet.' Don't hide the buffet. Just make sure they know where the tastiest dishes are located. You still need to show them the ‘buffet.’

Don’t hide the buffet.
Just make sure they know where the tastiest dishes are located.

]]> By: Jaroslav Polakovič http://spidersecret.com/why-you-feel-the-need-to-overstuff-your-clients/comment-page-1/#comment-295 Jaroslav Polakovič Sun, 30 Nov 2008 20:06:08 +0000 http://spidersecret.com/why-you-feel-the-need-to-overstuff-your-clients/#comment-295 (typo) And you the client to eat as much as possible... [missing want] It helped me a lot to focus on the effect when solving this dilemma. Being an IT consultant I used to impress my clients by juggling with a big words and stressing the huge amount of knowledge that was involved in solving the problem. Seemed a bit cocky but in fact I just didn't want my client to feel that he threw a significant amount of money out of the window for nothing. The funny part is that it worked sometimes and those clients were indeed leaving happy. The others weren't as happy even when the service was good. I overstuffed them. So I realized the same thing Sean implies. Now I try to give my clients not what they ask for (bold, isn't it?), but what suits their needs the best. Some of them want to be being stuffed though. They eat up my whole imaginary buffet and only then feel comforted. Maybe I should broaden the menu. ;o) (typo) And you the client to eat as much as possible… [missing want]

It helped me a lot to focus on the effect when solving this dilemma. Being an IT consultant I used to impress my clients by juggling with a big words and stressing the huge amount of knowledge that was involved in solving the problem. Seemed a bit cocky but in fact I just didn’t want my client to feel that he threw a significant amount of money out of the window for nothing.

The funny part is that it worked sometimes and those clients were indeed leaving happy. The others weren’t as happy even when the service was good. I overstuffed them.

So I realized the same thing Sean implies. Now I try to give my clients not what they ask for (bold, isn’t it?), but what suits their needs the best. Some of them want to be being stuffed though. They eat up my whole imaginary buffet and only then feel comforted.

Maybe I should broaden the menu. ;o)

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