If there’s one thing that’s impossible, it’s trying to achieve the impossible. Ok, so I’m babbling, but consumption enters the realm of the babble-zone. Consumption is when you’re trying to get the customer to ‘consume’ what they’ve purchased. While in theory, that ‘consumption’ is none of your business, in reality it is.
Firstly, customers don’t always […]
Entries Tagged as 'Consumption'
Consumption: How Does The Darned Thing Work?
April 24th, 2007 · No Comments
Tags: Core Concepts · Consumption
Is it your business if customers don’t consume your product?
April 19th, 2007 · 9 Comments
The world of marketing says: It’s not your business, if the customer doesn’t use your product/service. Your job is to attract, and to get them to buy. You can’t control what the customer does. I disagree. I’m saying it’s your business to get customers to consume. If not all your information/services, at least a chunky […]
Tags: Consumption
Case Study On Over 100% Improved Consumption…
April 16th, 2007 · 6 Comments
We all know that as compared with attraction and conversion, consumption is way harder. And yet it’s possible to create consumption–sometimes well over 100% despite changing very little.
In this simple case study, you’re about to see below, nothing changed.
The content didn’t change.
The training material didn’t.
The trainer stayed boringly the same
The duration of the course […]
Tags: Consumption
How Shutterfly’s attraction goes wrong: The disconnect between email and webpage
March 28th, 2007 · No Comments
So you’d think a free offer would like to a free offer, right? No it doesn’t. And then business scratch their heads, and wonder why things don’t work.
What I’m saying is this: Attraction can work prettttttty well. And then you play goof-ball with conversion. And completely avoid the customer from consuming your offering.
Why is it […]
Tags: Consumption · Conversion · Attraction
Why Customers Buy And Still Leave Shortly After (The secret of consumption)
March 26th, 2007 · 8 Comments
You’re at Emile’s
This isn’t just a restaurant.It’s Emile’s on 545 South, 2nd Street.
You’ve been dying to get to this restaurant forever. You’ve read all the glowing reviews. The food they say, is ‘exquiseet.’ The […]
Tags: Core Concepts · Consumption
Attraction, Conversion, Consumption: Why You Need To Separate the Trio!
March 24th, 2007 · 1 Comment
Go to a pond where you can visibly see a lot of fish. Take a stone and throw it in the water. Notice what the fish do? Yes, they race towards the stone in anticipation […]
Tags: Core Concepts · Consumption · Conversion · Attraction

